Prop4U (“we”, “us” or “our”) operates in the real-estate marketing and property consultancy domain. We respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and share information when you visit our website, submit a property enquiry, request project information or communicate with us.
1. Information We Collect
We may collect personal information that you voluntarily provide through website forms, advertisements, landing pages, phone calls, messages or property enquiries.
The information may include:
- Your full name
- Mobile or telephone number
- Email address
- City, locality or preferred property location
- Property type and configuration preference
- Approximate budget
- Investment or purchase requirements
- Preferred time for a call or property visit
- Information submitted through enquiry forms or messages
We may also automatically collect:
- IP address
- Browser and device information
- Operating system
- Pages visited on our website
- Referring advertisement, website or campaign
- General location information
- Cookies and similar tracking information
2. Purpose of Collecting Your Information
We primarily collect and use your information for real-estate marketing and customer communication purposes.
Your information may be used to:
- Contact you regarding your property enquiry
- Make real-estate marketing and follow-up calls
- Send project details through SMS, WhatsApp, RCS or email
- Share pricing, availability and payment-plan information
- Recommend properties based on your stated requirements
- Arrange meetings, consultations and property site visits
- Follow up on previously submitted enquiries
- Maintain customer and lead-management records
- Improve our advertisements and marketing campaigns
- Measure website and campaign performance
- Comply with applicable legal obligations
3. Consent for Marketing Calls and Messages
By submitting your name, telephone number, email address or other information through our website, advertisements or enquiry forms, you consent to being contacted by Prop4U and its authorised representatives.
We may contact you through telephone calls, SMS, WhatsApp, RCS, email or other electronic communication channels for property-related marketing, enquiry follow-ups, project recommendations, pricing, availability and site-visit coordination.
This consent applies even where your telephone number may be registered under a preference or do-not-disturb service, to the extent permitted by applicable law and based on the enquiry or consent submitted by you.
4. Withdrawal of Marketing Consent
You may request that we stop sending marketing calls or messages at any time.
You may opt out by replying with “STOP”, using an available unsubscribe option or contacting us through the contact information provided on our website.
After receiving an opt-out request, we may require a reasonable period to update our marketing records. We may still contact you where necessary to respond to an active enquiry, complete a requested service or meet a legal obligation.
5. Cookies and Tracking Technologies
Our website may use cookies, advertising pixels, analytics tools and similar technologies to understand website usage, identify the source of enquiries and measure the performance of our real-estate marketing campaigns.
You may restrict or remove cookies through your browser settings. Disabling cookies may affect certain website features.
6. Advertising Platforms
We may use third-party platforms such as Google, Meta, WhatsApp and other advertising or communication providers. These platforms may process information according to their own privacy policies and account settings.
7. Sharing of Information
We may share relevant information, only where reasonably necessary, with:
- Prop4U employees and authorised sales representatives
- Real-estate developers and channel partners
- Property sales and site-visit teams
- CRM and lead-management service providers
- Website hosting and technology providers
- Communication, SMS, WhatsApp and email service providers
- Advertising and analytics service providers
- Government authorities where disclosure is legally required
We do not sell your personal information as an independent commercial product.
8. Data Retention
We may retain your information for as long as reasonably necessary to manage your property enquiry, maintain our business records, conduct permitted marketing activities, resolve disputes and meet applicable legal requirements.
Where information is no longer reasonably required, we may delete, anonymise or securely archive it.
9. Data Security
We use reasonable administrative, technical and organisational safeguards to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet-based system or electronic transmission method can be guaranteed to be completely secure.
10. Your Privacy Requests
Subject to applicable law, you may contact us to:
- Request access to information held about you
- Request correction of inaccurate information
- Withdraw consent for marketing communication
- Request deletion of information where applicable
- Raise a concern regarding the use of your information
We may request reasonable verification before processing a privacy-related request.
11. Third-Party Property Information
Project details, pricing, availability, plans, specifications and offers displayed or communicated by Prop4U may be based on information received from property developers or authorised sources.
Such information may change without prior notice. Customers should independently verify all property details and legal documents before making a purchase or investment decision.
12. External Links
Our website may contain links to property-developer websites, maps, payment services or other third-party platforms. Prop4U is not responsible for the privacy practices or content of external websites.
13. Children's Privacy
Our real-estate services are intended for adults. We do not knowingly collect personal information from children for property-marketing purposes.
14. Changes to This Privacy Policy
Prop4U may update this Privacy Policy periodically to reflect changes in our services, marketing practices, technology or legal requirements.
The latest version will be displayed on this page with an updated revision date.
15. Contact Us
For privacy concerns, marketing opt-out requests or questions regarding this Privacy Policy, please contact:
Company: Prop4U
Business domain: Real-estate marketing and property consultancy
Email: info@prop4u.co